A little more about us…
Wright Millners, importers and distributors of dental equipment and consumables, was founded in 1903. The company acquired the largest dental company in South Africa – P Grant Smith – in 1986, which made it the largest dental company on the African Continent. In April 1998 Wright Millners consolidated its services and formally joined forces with P Grant Smith under the banner of Millners Dental Suppliers. Over the last 117 years, the group has become synonymous with service excellence. Its reputation for keeping abreast of the latest technologies, coupled with personalized service, has been its success.
Wright Millners employs more than 168 personnel and has fully equipped service departments and trained engineers to ensure that all products are serviced and repaired. Products encompass the full range of dental equipment and consumables that are distributed nationally as well as exported to sub-equatorial Africa.
Wright Millners has branches in the following major cities : Cape Town, Port Elizabeth, Durban and Johannesburg.
More than 18 retail sales representatives call on virtually every dentist in South Africa and Namibia. In addition, there are specialist representatives covering hospitals, private clinics and all the University teaching hospitals. Specialist product managers cover government, laboratory and equipment divisions.
Marketing & Advertising
The Johannesburg based marketing department is continually involved in incentive campaigns, product training, promotions and exhibitions at all local dental meetings. Advertising is done in various dental and laboratory journals, as are direct mailings to dentists and dental laboratories.
Terms & Conditions
These terms and conditions are the basis on which Millners Dental Suppliers (Cape) (Pty) Ltd (trading as Wright Millners), 1 Gardener Way, Pinelands, Cape Town (and other branches country wide) contracts with you (the buyer) for the sale of goods in this catalogue and from its electronic ordering system.
1 Acceptance of Terms & Conditions
1.1 Wright Millners shall sell and the buyer shall purchase the goods in accordance with any written quotation of Wright Millners which is accepted by the buyer, or any written order of the buyer which is accepted by Wright Millners, subject in either case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made by the buyer.
1.2 No variation to these conditions shall be binding unless agreed in writing between the authorised representatives of the buyer and Wright Millners.
1.3 Any typographical, clerical, graphical or other error or omission on any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by Wright Millners shall be subject to correction without any liability on the part of Wright Millners.
2 Prices and Payment of Goods
2.1 Prices quoted are current at time of publishing and are inclusive of VAT. Wright Millners reserves the right to amend these published prices at any time at its absolute discretion, including but not limited to correction of clerical errors.
2.2 Payment is due by the end of the month following the date of statement.
2.3 Payment can be made by:- Direct debit into account:
Bank Name: FNB
Branch Name: Adderley Street
Account Name: Millners Dental Suppliers
Acc # 50050919511
Branch Code: 20 14 09 00
2.4 If the buyer fails to make any payment on the due date then, without prejudice to any other right or remedy available to Wright Millners, Wright Millners shall be entitled to:-
2.5 Cancel the contract or suspend any further deliveries to the buyer;
2.5.1 Appropriate any payment made by the buyer to such of the goods (or the goods supplied under any contract between the buyer and Wright Millners) as Wright Millners may think fit (notwithstanding any purport appropriation by the buyer); and
2.5.2 Charge the buyer interest (both before and after any judgement) on the amount unpaid, at the rate of 2% per month.
3 Risk and Property
3.1 Risk of damage to or loss shall pass to the buyer at the time of delivery or, if the buyer wrongfully fails to take delivery of the goods, the time when Wright Millners has tendered delivery of goods.
3.2 Notwithstanding delivery and the passing of risk in the goods, or any other provision of the conditions, property in the goods shall not pass to the buyer until Wright Millners has received in cash or cleared funds payment in full of all debts due by the buyer to Wright Millners.
3.3 Until such time as the property in the goods passes to the buyer, the buyer shall hold the goods as Wright Millners fiduciary agent and shall keep the goods in good and substantial repair condition and separate from those of the buyer and third parties and properly stored, protected and identified as Wright Millners’ property.
3.4 Each contract for the sale or supply of goods shall be treated as a separate contract.
3.5 Until Wright Millners receives payment in full of all monies due by the buyer, the buyer shall not have nor shall it allow any party to acquire an interest in the goods or title to them and without prejudice to the generality thereof the buyer shall not pledge, part with possession of, or allow any charge, lien or other encumbrance to affect the goods or the goods to be installed as a fixture of any property.
3.6 In the event of the buyer failing to make payment in accordance with these conditions Wright Millners shall have the right to retake possession of and permanently retain any goods which are unpaid and to revoke all liability of Wright Millners to the buyer under any contract relating to such goods. Further, the buyer shall permit Wright Millners, its employees or agents to enter any premises in which the goods are housed and to remove the goods and shall pay all reasonable costs incurred by Wright Millners in effecting such entry and removal and the transport of the same to Wright Millners’ premises.
4 Delivery of Goods
4.1 Wright Millners shall make every effort to despatch on the same day all orders received before 3.30pm. Delivery is by courier or next day carrier to major cities. Certain outlying regions will not receive next day delivery.
4.2 Shortages and breakages must be reported to Wright Millners within 3 working days of receipt of the goods. Non delivery of goods must be notified within 5 working days of receipt of an invoice or statement.
4.3 Wright Millners reserves the right to make a charge for special delivery instructions which incur additional cost, and in particular where deliveries are made direct to the customer by other suppliers and charged to Wright Millners.
4.4 The time of delivery will not be the essence of the agreement. Wright Millners will not be held liable for any delay in delivery or the consequences of such delay.
4.5 Wright Millners will make every effort to carry out equipment installation work at times agreed with the buyer but cannot be held responsible for delays or default in installing equipment arising on the part of the buyer or any other reason outside the control of Wright Millners. In cases of delay or default by the buyer, or their agents, Wright Millners reserves the right to charge storage charges for the equipment.
4.6 Installation of goods to be financed by lease or lease purchase will not be carried out until an appropriate financing agreement had been entered into and confirmed by Wright Millners.
4.7 Where the goods are not the subject of a financing agreement, Wright Millners will require a minimum deposit of 50% of the total contract price for the installation of goods, prior to installation being carried out.
4.8 Prior to installation of the goods, the buyer will be responsible for compliance with current health and safety legislation.
5 Returned Goods
5.1 Returned goods will be accepted for credit within 7 working days from date of delivery provided they are accompanied by a Returns Advice Note (issued with original invoice).
5.2 Returned goods lost or damaged in transit to Wright Millners will not be credited. Wright Millners has no liability in such instances.
5.3 Returned goods will only be accepted for credit or exchange if the goods are in a readily saleable condition, unused and in original packaging.
5.4 Sterile and/or pharmaceutical products will only be accepted for return for the following reasons:- i to correct an error in delivery or ordering and providing goods are returned within 7 days of receipt. ii in response to a product batch recall instigated by the manufacturer iii products or packages are alleged to be faulty.
5.5 Goods, which require to be stored under temperature controlled conditions cannot be accepted for return.
5.6 Goods not normally stocked by Wright Millners which are specially ordered at the request of the buyer cannot be accepted for return.
5.7 Subject to the above conditions Wright Millners will credit returned goods at an amount equal to that which the buyer paid for the goods.
5.8 Wright Millners reserves the right to charge a handling charge on returned goods.
6 Limitation of Liability
6.1 In no event shall Wright Millner’s liability in contract, delict, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, arising in connection with the performance or contemplated performance of this contract, exceed the value of the Goods which are the subject of such a claim and, without prejudice to the generality of the foregoing, Wright Millners shall not be liable for (a) indirect or consequential loss or damage including loss of profits, revenue, opportunity, turnover or expenditure howsoever caused; or (b) any claims howsoever arising in respect of Goods which have been used after leaving Wright Millners premises. The buyer will determine the suitability of the Goods for their intended use and will not rely on any representations, express or implied, made by or on behalf of Wright Millners.
6.2 Wright Millners shall not be liable in respect of any loss or damage caused by delay or failure to perform any part of the contract arising out of any circumstances outside Wright Millners’ reasonable control (including without limitation, fire, abnormal weather conditions, civil disorder, war, theft, industrial dispute, perils of sea, legislative or executive action, breakdown of machinery, total or partial failure of water, electrical or other power supplies, delay by suppliers, carriers or their sub-contractors or agents or liability to obtain materials or manufacturing services from usual sources, currency or licence regulations, inability to obtain import or export licences).
7 Force Majeure
7.1 Wright Millners shall not be liable for any delay or other failure to perform any part of the contract as a result of factors outside Wright Millners s control.
8 Set Off
8.1 The buyer shall not be entitled to withhold payment of any sum due to Wright Millners under this or any other contract in relation to any claim made against Wright Millners whether under this contract or otherwise. The buyer has no right of set-off or compensation against Wright Millners in respect of any claim whatsoever.
9 Governing Law
9.1 Any contract entered shall be governed by the law of South Africa and shall be subject to the non-exclusive jurisdictions of the courts of South Africa and to which the buyer, by acceptance of these conditions, agrees to submit.